Terms & Conditions

Last updated: December 14, 2024

1. Acceptance of Terms

By accessing and using FamilyCard AI ("the Service"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Service.

FamilyCard AI is an AI-powered holiday card generation service that transforms your family photos into beautiful, themed holiday cards using advanced artificial intelligence technology.

2. Service Description

FamilyCard AI provides:

  • AI-powered transformation of user-uploaded photos into holiday-themed cards
  • Access to 16+ cultural holiday themes including Christmas, Hanukkah, Diwali, Lunar New Year, and more
  • Multiple artistic styles and customization options
  • High-resolution image exports suitable for printing and digital sharing
  • Secure cloud storage of generated cards

3. Account Registration

To use the Service, you must create an account by providing:

  • A valid email address
  • Your full name
  • Acceptance of these Terms & Conditions

You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Pricing and Payment

FamilyCard AI offers the following pricing plans:

  • Single Card: $5.00 USD - One card design with full access to all themes and styles
  • Season Pass: $20.00 USD - 20 card designs valid for 30 days from purchase

All payments are processed securely through Stripe. We do not store your credit card information. Prices are subject to change with notice. Any price changes will not affect existing purchases.

Credits from the Season Pass expire 30 days after purchase. Unused credits cannot be refunded or transferred.

5. Intellectual Property Rights

5.1 Generated Images

You retain full ownership and copyright of the holiday cards generated through our Service. Once created, you have the right to use, modify, distribute, and commercially exploit these images as you see fit.

5.2 Uploaded Photos

You retain all rights to the photos you upload. By uploading photos, you grant FamilyCard AI a limited, non-exclusive license to process these photos solely for the purpose of generating your holiday cards. We do not use your photos to train AI models or for any purpose other than generating your requested cards.

5.3 Service Materials

The FamilyCard AI service, including its original content, features, and functionality, is owned by FamilyCard AI and is protected by international copyright, trademark, and other intellectual property laws.

6. User Content and Conduct

6.1 Acceptable Use

You agree not to upload or create content that:

  • Violates any laws or regulations
  • Infringes on intellectual property rights of others
  • Contains nudity, violence, or offensive material
  • Impersonates any person or entity
  • Contains malware or harmful code
  • Violates the privacy or publicity rights of others

6.2 Content Responsibility

You are solely responsible for ensuring you have the right to upload and use any photos you submit to the Service. This includes obtaining necessary permissions for photos containing other people, especially minors.

6.3 Content Removal

We reserve the right to remove any content that violates these terms or is otherwise objectionable at our sole discretion, without prior notice.

7. Refund Policy

Due to the nature of our Service (immediate digital delivery), we generally do not offer refunds once a card has been successfully generated. However, we may issue refunds at our discretion in the following cases:

  • Technical errors that prevent card generation
  • Service outages that prevent access to purchased credits
  • Charges made in error

If you experience any issues with the Service, please contact us at [email protected] within 7 days of purchase. We are committed to ensuring your satisfaction and will work with you to resolve any problems.

8. AI Technology Disclaimer

FamilyCard AI uses third-party artificial intelligence technology (Replicate) to generate holiday cards. While we strive for high-quality results:

  • Results may vary based on input photo quality and composition
  • AI-generated images may occasionally produce unexpected or imperfect results
  • We do not guarantee specific outcomes for any particular photo
  • Multiple generation attempts may produce different results

We encourage users to review generated cards and regenerate if needed (within their credit allowance).

9. Service Availability

We strive to maintain 24/7 service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance
  • Emergency repairs
  • Third-party service disruptions
  • Force majeure events

We will make reasonable efforts to provide advance notice of scheduled downtime.

10. Limitation of Liability

To the maximum extent permitted by law, FamilyCard AI shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from unauthorized access to your account
  • Damages from third-party actions or content

Our total liability to you for any claims arising from the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

11. Account Termination

11.1 By You

You may terminate your account at any time by contacting us at [email protected]. Upon termination, your access to the Service will cease, but your generated cards will remain available for download for 30 days.

11.2 By Us

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary to protect our Service or other users.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through a prominent notice on our website. Continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

By using FamilyCard AI, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.